"Dear Brian -
I want to make sure you know how pleased we are with all the restoration work you and your company performed. Obviously, the affected apartments needed extensive work.
You were there the day we called you and you gave us a plan and a calendar for restoration the next day.
That was the easy part.
The hard part - the actual work. Your team, very congenial and experienced, actually came to work every day, smiling, and stuck with the plan and the calendar. They were also pro-active in recognizing possible issues without waiting for them to arise.
The end result - the many facets of the restoration work all turned out beautifully.
A real comfort to me - you were here, on time, whenever we asked and whenever you were needed.
The most amazing thing - all our affected Residents, with numerous requests and requirements, were satisfied and happy. Truly an accomplishment!!
It is my pleasure to recommend you or give a reference for you. Please do not hesitate to call upon me. Thank you again for everything."
"At this time of thanks I thank you again and forever for what Doozer has done - what you have done - to bring our beloved buildings (#4 and #8) back to lovable, even glorious life."
Drew Polin - OpDecision
"To the Doozer Team-
I can honestly say that I do not often feel the need to share my feelings about services rendered either in my personal or professional life. There is a job I hire them to do, and I expect them to do it. However, on occasion there comes a time where someone or an organization goes above and beyond and I feel compelled to share that experience with both them, as well as the public.
On a Sunday afternoon my sump pump blew and within minutes my basement was flooded with inches of water. My carpets were saturated, baseboards ruined, and the walls were seeping moisture. I promptly reached out to your firm, and to my surprise within minutes on a Sunday evening received a reply and a promise to be at my front door at 7am the next morning.
At 7am the next morning the damage was quickly accessed and within hours the carpets pulled up, base boards cut out and the walls prepped for treatment. Fans and a deodorant was set-up in the basement and the drying process was in full force. I was then prepped for the Insurance Company visit to ensure that I was fully prepared to address the questions they would have.
The next day the insurance company came to view the damage. Waiting right there for them was the carpet and base board samples. I will never forget these words as he walked toward the damage. "This was the most professional job that I have ever seen in all my years!" He quickly started to point out aspects of the remediation that were over my head, but in his excitement he starting rattling off all work and effort that your team provided and how your competition is not at half of the quality of work that your team produced.
I cannot thank you enough for taking what could have been a emotionally and financially draining process. I have a 8 month old daughter that I now do not have to worry about mold growing in her play area. I have piece of mind that the job was done fast, and most importantly right. I will be sharing my experience with family, friends, and business associates so that they have access to a superior firm that is head and shoulders beyond their peers in the market."